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Account Manager

MarketingNew YorkFull-time; Internship

Job Responsibilities:

  • Participate in enterprise product training, learn various types of American medical insurance products and company information

  • Responsible for customer development of insurance products and providing insurance products and services accurately based on different customer needs

  • Manage and maintain customer relationships, solve existing and potential customer problems through WeChat and phone

  • Understand the insurance plan-related issues, and maintain long-term and effective communication with the insurance companies

  • Participate in market research, collect and analyze customer feedback to help improve product and service quality

  • Work with the operation team to implement marketing plans, improve marketing service satisfaction rate

  • Conduct industry research to understand health insurance market dynamics


Job Requirements:

  • Bachelor's degree or above, customer service experience is preferred

  • Interested in the American medical industry, willing to learn the laws and regulations in the field of finance and insurance

  • Strong learning ability, be able to quickly understand the company's products and tap the potential needs of customers

  • Careful and diligent, a strong sense of responsibility, have a strong sense of service and team spirit

  • Good at critical thinking, have excellent communication skills and independent problem-solving skills

  • Strong execution skill and the ability to work under pressure


Language Requirements:

  • English (Required)

  • Mandarin (Required)


We accept CPT,OPT,OPT Extension,and H1B.

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